Step 1: Select Your Vehicle

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• Action:

  • Browse our online fleet catalog to explore various vehicle options.

  • Choose a car that fits your needs, whether it’s for a family trip, business travel, or a romantic getaway.

• Notes:

  • If you have specific requirements (e.g., child seats or particular car models), please include them in your reservation notes.

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Step 2: Reserve Your Date and Time

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• Action:

  • Select your desired pick-up and return dates and times.

  • The system will display available vehicles based on your schedule.

• Notes:

  • We recommend making reservations in advance, especially during peak travel seasons.

  • One-way rental services are available for an additional fee. Please contact us beforehand to confirm.

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Step 3: Provide Your Information

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• Action:

  • Enter your name, contact number, email address, and other required details.

  • Drivers must provide valid driving documents, including an international driver’s permit and a passport.

• Notes:

  • Ensure that all provided information is accurate to avoid delays or issues during pick-up.

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Step 4: Choose Your Payment Method

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• Action:

  • Select your preferred payment method: online payment or pay on-site.

  • We accept cash, credit cards, and bank transfers.

• Notes:

  • If paying on-site, ensure you bring sufficient cash or a credit card that supports payment.

  • A security deposit may be required during pick-up and will be refunded upon vehicle return.

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Step 5: Pick Up Your Car

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• Action:

  • Arrive at the designated pick-up location (e.g., Sapporo Store or Chitose Store) at the agreed time.

  • Our staff will introduce the vehicle's features and conduct a basic inspection (fuel level, exterior condition, etc.).

• Notes:

  • Remember to bring your driver’s license, international driving permit, and passport.

  • Verify the vehicle condition and rental agreement before leaving. Inform staff immediately if there are any issues.

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Step 6: Return the Vehicle

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• Action:

  • Return the vehicle to the agreed location at the scheduled time.

  • Staff will inspect the vehicle for fuel level, exterior condition, and accessories (e.g., GPS devices).

• Notes:

  • Please refuel the car before returning and provide a receipt as proof. Additional fees will be charged for unfilled tanks.

  • If you need to extend your rental period, contact us in advance to arrange the necessary adjustments.

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Additional Services

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• Child Seats: We offer child seats for children under 1 year, 1–4 years, and 4–6 years old at ¥1,100 per use.

• One-Way Rental: Pick up and return at different locations is available. Please confirm in advance.

• Online Consultation: Contact us via LINE or WeChat for real-time support and assistance.

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Let us accompany you as you explore the beauty of Hokkaido with ease and comfort!

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