Privacy Policy

Article 1: Data Collection

 

We collect the following types of personal information to provide our rental services:

• Basic Information: Name, phone number, email address, and residential address.

• Driving Details: Driver’s license information and passport details (for non-Japanese licenses).

• Payment Information: Credit card details or other payment method information for transactions.

• Additional Information: Any information you provide voluntarily during inquiries or consultations (e.g., travel plans, preferences).

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Article 2: Purpose of Use

 

Your personal data is used for:

• Booking and Confirmation: To process and confirm your reservations.

• Customer Support: To respond to inquiries, cancellations, and modifications.

• Legal Compliance: To fulfill regulatory obligations for car rentals in Japan.

• Service Improvements: To analyze feedback and usage trends for enhancing our services.​

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Article 3: Data Sharing

 

We value your privacy and only share your data under the following conditions:

• Service Providers: With third-party vendors who assist in service delivery (e.g., payment processors).

• Legal Requirements: With government agencies if mandated by law or for public safety concerns.

• Customer Consent: We will obtain explicit permission for any other sharing purposes.

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Article 4: Data Retention

 

Your personal information is stored securely and retained only as long as necessary for the purposes outlined above, or as required by law. Payment information is deleted after processing unless ongoing storage is required for recurring services.

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Article 5: Data Security

 

We employ advanced security measures, including:

• Encryption protocols for online transactions.

• Access controls to prevent unauthorized access.

• Regular audits to ensure compliance with data protection standards.

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Article 6: Your Rights

 

You have the right to:

• Access Your Data: Request a copy of the personal information we have collected.

• Modify Your Data: Update or correct any inaccuracies in your personal information.

• Request Deletion: Request deletion of your data, subject to regulatory requirements.

• Withdraw Consent: Revoke previously granted permissions for specific uses of your data.

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Article 7: Cookies and Tracking

 

We use cookies and similar technologies on our website to:

• Improve user experience and website functionality.

• Analyze website traffic and trends.

• Provide tailored recommendations during your visit.

You can disable cookies via your browser settings, but this may affect the functionality of our site.

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