Contact Us
Tel+81 90-7229-6999

FAQ
Find answers to all your questions about renting a car with RC Rental Car
Our FAQ section covers everything you need to know about our rental services, from booking and payment methods to insurance and return policies. Whether you're new to car rentals or a seasoned traveler, our detailed answers will guide you through the process with ease. Start your journey stress-free by exploring our FAQ today!
General Questions

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If cancellation is due to non-force majeure reasons, the following fees apply:
7+ days before pick-up: Free.
6–3 days before pick-up: 20%.
2 days–1 day before pick-up: 30%.
Same day: 50%.
If the rental car is not picked up within 1 hour of the reservation time and no prior contact is made, it will be treated as a cancellation.
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Before Renting a Car
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Car Equipment Questions

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After Picking Up the Car
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Yes, you can request one-way drop-off service during pick-up. Below are the return locations and details:
Sapporo Branch: 〒064-0914 Minami 14-jo, Nishi 14-chome, 1-35, Chuo-ku, Sapporo Return Hours: 8:00-18:00
Chitose Branch: 〒059-1361 Tomakomai, Aza Misawa 227-12
Note: Shuttle service to Chitose requires prior reservation. Please inform us during booking if needed.